Privacy Policy
Trading Rags Vintage is committed to providing quality products and services and to protecting your personal information. This Privacy Policy outlines our ongoing obligations to you in respect of how we collect, use, store, and disclose your personal information.
Trading Rags Vintage (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we manage personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).
By using our website or services, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We may collect personal information including, but not limited to:
Name
Email address
Phone number
Billing and shipping address
Order and purchase history
Payment information (processed securely by third-party providers — we do not store full card details)
Account login details (if you create an account)
Communications with us (email, social media, contact forms)
Marketing preferences
IP address, browser type, device information
Website usage and analytics data
2. How We Collect Personal Information
We collect personal information when you:
Place an order through our website
Create an account
Subscribe to our mailing list
Contact us via email, contact forms, or social media
Make a purchase in-store
Participate in promotions, giveaways, or loyalty programs
Browse our website (via cookies and analytics tools)
3. How We Use Your Personal Information
We use your personal information to:
Process and fulfil orders
Manage payments, shipping, and returns
Provide customer service and respond to enquiries
Communicate order updates and service information
Send marketing communications where you have opted in
Improve our website, products, and customer experience
Maintain business records and operations
Comply with legal, accounting, and regulatory obligations
You may unsubscribe from marketing communications at any time.
4. Lawful Basis for Processing (GDPR)
Where GDPR applies, we process personal data based on:
Contractual necessity (to fulfil orders and services)
Consent (marketing communications)
Legitimate business interests
Legal obligations
Trading Rags Vintage currently ships within Australia only. Where overseas privacy laws apply to website visitors or subscribers, we take reasonable steps to respect applicable data protection rights.
5. Disclosure of Personal Information
We may disclose personal information to trusted third parties where necessary, including:
Payment processors
Shipping and logistics providers
Website hosting providers
E-commerce platforms (including WooCommerce and Elementor)
Email marketing platforms
Analytics and advertising platforms (such as Google Analytics and Meta)
Point-of-sale and inventory systems
Professional advisers (accountants, legal advisers)
We do not sell, rent, or trade your personal information.
6. Overseas Disclosure
Some third-party service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled securely and in line with Australian privacy standards.
7. Cookies and Analytics
Our website uses cookies and similar technologies to:
Enable website functionality
Analyse website traffic and performance
Improve user experience
Assist with advertising and remarketing
You can disable cookies through your browser settings, noting that some website features may not function correctly.
8. Marketing Communications
If you subscribe to our mailing list, we may send you updates about new arrivals, promotions, or events. You can unsubscribe at any time using the link in our emails or by contacting us directly.
9. In-Store Customers
If you make a purchase in-store, we may collect personal information such as your name, email address, or phone number for receipts, loyalty programs, or customer service purposes. This information is handled in accordance with this Privacy Policy.
10. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we take security seriously, no method of transmission over the internet is completely secure.
11. Accessing and Correcting Your Information
You may request access to, or correction of, your personal information by contacting us. We may require identity verification before processing requests.
12. Your Rights (GDPR)
Where applicable, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Request data portability
13. Complaints
If you believe your privacy has been breached, please contact us so we can investigate and resolve the matter. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
14. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Trading Rags Vintage
Website: www.tradingrags.com.au
Email: hello@tradingrags.com.au
Location: Melbourne, Australia